A commercial property owner, frustrated by dealing with a citymandated monopoly waste hauler, hired Talismark to look for alternatives.


The property had been paying for needlessly expensive city service for years and neither the city nor their monopoly hauler offered alternatives or suggestions. In fact, both the city and their monopoly hauler actively discouraged any changes. This large location was zoned as office/ industrial and had a number of small businesses, warehouses, and light manufacturing on site.


The owner appointed Talismark as the property’s exclusive waste management agent. Talismark reviewed applicable state, county, and city ordinances to determine what could be done to improve the situation. As part of the process, Talismark performed a month-long waste characterization study at the property.


It was determined that a significant amount of waste could be diverted to collection for recycling. Further research revealed state law specifically permitted the collection of materials for recycling even though both the city and its monopoly hauler had failed to notify the owner of this option
despite repeated requests.


Based on state law and the findings in the waste characterization, Talismark reduced solid waste service levels and instituted recycling at the property. Both the city and their monopoly waste hauler complained about the change and challenged its legitimacy. Talismark produced the waste characterization, relate documentation from state law, and rulings from the Department of Environmental Protection supporting the change. The city and their waste hauler then accepted the change and made the alterations as requested by Talismark.
Total savings: 71.7% annually.

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